WhatsApp banned 14.26 lakh Indian accounts in February primarily based on complaints acquired from customers through grievances channel and thru its personal mechanism to stop and detect violations, in line with a month-to-month report revealed by the messaging platform.
As many as 335 grievance studies have been acquired and 21 accounts have been “actioned” between February 1 and February 28. Out of the whole studies acquired, 194 pertained to ban enchantment whereas others have been within the classes of account assist, product assist and security, amongst others.
“We reply to all grievances acquired besides in circumstances the place a grievance is deemed to be a replica of a earlier ticket. An account is ‘actioned’ when an account is banned or a beforehand banned account is restored, on account of a criticism,” the report launched on Friday stated.
In accordance with the report, 14.26 lakh Indian accounts have been banned by WhatsApp in February. An Indian account is recognized through a +91 telephone quantity.
“This user-safety report incorporates particulars of the person complaints acquired and the corresponding motion taken by WhatsApp in addition to WhatsApp’s personal preventive actions to fight abuse on our platform. As captured within the newest month-to-month report, WhatsApp banned over 1.4 million accounts within the month of February,” WhatsApp spokesperson stated in an e-mail.
Through the years, WhatsApp has constantly invested in Synthetic Intelligence and different state-of-the-art expertise, knowledge scientists and consultants, and processes, with a purpose to preserve customers secure on the platform, the spokesperson added.